Business activity monitoring

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Business Activity Monitoring (BAM) refers to a category of software that aids the monitoring and tracking of business activities implemented within computer systems.

Business Activity Monitoring (BAM) is a concept introduced by Gartner, Inc. Referring to the collection, analysis, and presentation of real-time information about activities within organizations, including those involving customers and partners. BAM tracks both individual business process, often managed by business process management (BPM) software, and sequences of activities that may span multiple systems and applications.^[1] Its primary goal is to give operations managers and executives a clear, real-time view of business operations.