Business performance management

"Performance management" redirects here. For performance management of software in real time or forensically, see software performance management.
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Organizational performance and its types[1]
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Business performance management (BPM) (also known as corporate performance management (CPM)[2] enterprise performance management (EPM),[3][4] organizational performance management, or performance management) is a management approach which encompasses a set of processes and analytical tools to ensure that an organization's activities and output are aligned with its goals. BPM is associated with business process management,[5] a larger framework managing organizational processes.

It aims to measure and optimize the overall performance of an organization, specific departments, individual employees, or processes to manage particular tasks.[6] Performance standards are set by senior leadership and task owners which may include expectations for job duties, timely feedback and coaching, evaluating employee performance and behavior against desired outcomes, and implementing reward systems.[7] BPM can involve outlining the role of each individual in an organization in terms of functions and responsibilities.[8]

  1. ^ Mahmoudi, Amin; Javed, Saad Ahmed (2022). "Performance Evaluation of Construction Sub-contractors using Ordinal Priority Approach". Evaluation and Program Planning. 91: 102022. doi:10.1016/j.evalprogplan.2021.102022. ISSN 0149-7189. PMID 34736766. S2CID 239609916.
  2. ^ "Introducing the CPM Suites Magic Quadrant", Lee Geishecker and Frank Buytendijk, 2 October 2002, www.gartner.com, M-17-4718
  3. ^ Frolick, Mark N.; Ariyachandra, Thilini R. (Winter 2006). "Business performance management: one truth" (PDF). Information Systems Management. 23. www.ism-journal.com: 41–48. doi:10.1201/1078.10580530/45769.23.1.20061201/91771.5. S2CID 11317244. Archived from the original (PDF) on 2011-07-19. Retrieved 2010-02-21. Business Performance Management (BPM) [...] is also known and identified by other names, such as corporate performance management and enterprise performance management.
  4. ^ Mojdeh, Sana (2005-12-20). Technology-enabled Business Performance Management: Concept, Framework, and Technology (PDF). 3rd International Management Conference. pp. 1–9. Archived from the original (PDF) on 2011-07-22. Retrieved 2010-02-21. Confusion also arises because industry experts can not agree what to call BPM, let alone how to define it, META Group and IDC use the term 'Business Performance Management', Gartner Group prefers 'Corporate Performance Management', and others favor 'Enterprise Performance Management'.
  5. ^ vom Brocke, J. & Rosemann, M. (2010), Handbook on Business Process Management: Strategic Alignment, Governance, People, and Culture (International Handbooks on Information Systems). Berlin: Springer
  6. ^ Harris, Hilary; Brewster, Chris; Sparrow, Paul (2003). International Human Resource Management. CIPD Publishing. ISBN 9780852929834.
  7. ^ "Performance Management". U.S. Office of Personnel Management. Retrieved 2019-02-28.
  8. ^ Hameed, Waseem (2020-11-12). "Performance Management".