CSG International

CSG
Company typePublic company
NasdaqCSGS
S&P 600 component
Founded1982, Omaha, Nebraska, U.S.
FounderNeal Hansen and George Haddix
HeadquartersEnglewood, Colorado, U.S.
Area served
Worldwide
Key people
Brian Shepherd (CEO)
ProductsBusiness support system (BSS)
Customer interaction management
Digital Monetization
Revenue and Customer Management
Customer Experience
Payments
Revenue$996.8 million (2020)[1]
$126.1 million (2020)[2]
$82.7 million (2020)[2]
Total assets$1,283 million (2020)
Total equity$396,662 million (2020)
Number of employees
6,000 - 8,000 (2022)[1]
Websitewww.csgi.com

CSG is a multinational corporation headquartered in Englewood, Colorado. It provides business support systems (BSS) software and services, primarily to the telecommunications industry.

CSG was founded by Neal Hansen as a division of First Data in 1982. It became an independent corporation when it was acquired by CSG Holdings in 1994 for $137 million. A contract with Tele-Communications Inc. (TCI), the largest cable TV business at the time, was influential in the company's growth from $80 million in revenue in 1994 to $171 million by 1997. CSG went public in 1996. A dispute with TCI over pricing led to a $120 million arbitration settlement in 2002 with Comcast, who acquired the TCI business. The two continued to do business together and expanded their relationship in 2014. CSG made more than ten acquisitions in the 2000s, mostly of companies that sold billing, customer service, and operations software.

  1. ^ a b http://d18rn0p25nwr6d.cloudfront.net/CIK-0001005757/454fa5f3-7049-4504-b9c5-1ea49094a0c0.pdf [bare URL PDF]
  2. ^ a b "CSG Systems International, Inc. Form 10-K" (PDF). CSG Systems International, Inc. February 21, 2020. Retrieved June 1, 2020.