A digital platform is a software-based online infrastructure that facilitates user interactions and transactions.
Digital platforms can act as data aggregators to help users navigate large amounts of information, as is the case with search engines; as matchmakers to enable transactions between users, as is the case with digital marketplaces; or as collaborative tools to support the development of new content, as is the case with online communities.[1] Digital platforms can also combine several of these features, such as when a social media platform enables both searching for information and matchmaking between users.[2]
Digital platforms can be more or less decentralized in their data architecture and can be governed based on more or less distributed decision-making.[3][4]
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