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Founded | 1902Boston, Massachusetts, U.S. | , in
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Founder | The Reverend Edgar J. Helms[1][2] [3]
Headquarters = 15810 Indianola Drive |
Number of locations | 4,245 thrift stores (2021)[5] |
53-0196517, 04-2106765 | |
Focus | Vocational rehabilitation for disabled persons |
Area served | 14 countries |
Products | Retail |
Key people | Steven C. Preston (president & CEO)[6] |
Revenue | US$7.4 billion (2022) |
Website | www |
Goodwill Industries International Inc., or simply Goodwill, is an American business that provides job training, employment placement services and other community-based programs for people who face barriers in their employment.[7]
Goodwill Industries also hires veterans and individuals who lack job experience, an education, or face employment challenges.[8] The business is funded by a network of 3,200+ retail thrift stores, operating as independent stores. Goodwill Industries operates as a network of independent, community-based organizations in Brazil, Canada, Costa Rica, Finland, Italy, South Korea, Mexico, Philippines, Taiwan, Thailand, Trinidad and Tobago, the United States, Uruguay and Venezuela, with 165 local Goodwill retail stores in the United States and Canada.[8] It slowly expanded from its founding in 1902 and was first called Goodwill in 1915.[9] In their 2018 fiscal year, Goodwill organizations generated $6.1 billion in revenue, of which $5.27 billion was spent on charitable services, and $646 million was spent on salaries and other operating expenses. Services constituted 89 percent of expenses.[10] In 2015, the group served more than 37 million people, with more than 312,000 people placed into employment.[11] Goodwill Industries' logo is a stylized letter g, resembling a smiling face, designed by Joseph Selame in 1968.[12]