Haptik

Haptik
Type of businessSubsidiary
Type of site
Enterprise software
Available inEnglish
FoundedAugust 2013; 11 years ago (2013-08)
Headquarters,
India
Area servedUnited States, India, Middle East, South East Asia, Europe, and Australia]
OwnerJio Platforms (2019-present)
Key people
Employees196
URLhaptik.ai
RegistrationYes
Current statusActive
Developer(s)Jio Platforms
Initial release2013
PlatformiOS, Android, Web browser
Available inEnglish
TypeIntelligent personal assistant, Chatbot

Haptik is an Indian enterprise conversational AI platform founded in August 2013,[1][2] and acquired by Reliance Industries Limited in 2019.[3] The company develops technology to enable enterprises to build conversational AI systems that allow users to converse with applications and electronic devices in free-format, natural language, using speech or text.[4][5] The company has been accorded numerous accolades including the Frost & Sullivan Award, NASSCOM's Al Game Changer Award,[6] and serves Fortune 500 brands globally in industries such as financial, insurance, healthcare, technology and communications.[7][8]

  1. ^ Brandon, John (15 July 2016). "Haptik built an A.I. personal assistant in India. Here's what they learned". Venturebeat.
  2. ^ Russell, Jon (6 April 2016). "Haptik, an India-based mobile concierge service, raises $11.2M from Times Internet". Techcrunch.
  3. ^ "Reliance Jio acquires majority stake in AI firm Haptik for about Rs 700 crore". Hindustan Times. 3 April 2019.
  4. ^ "Making chatbots your mouthpiece". Business Line. 19 April 2018.
  5. ^ Madanapalle, Aditya (10 October 2017). "Inside Haptik.ai. A made in India and for India personal assistant and end to end chatbot Firstpost". Firstpost.
  6. ^ "Meet the 10 winners of Nasscom's AI game changer awards". VCCircle. 17 July 2018.
  7. ^ "Haptik acquires conversational commerce platform Buzzo.ai". The Quint. 24 September 2019.
  8. ^ "Haptik crosses 3 million users in engagement on Samsung My Galaxy - ETtech". The Economic Times. 26 December 2018.