Intelligent automation (IA), or alternately intelligent process automation, is a software term that refers to a combination of artificial intelligence (AI) and robotic process automation (RPA).[1] Companies use intelligent automation to cut costs and streamline tasks by using artificial-intelligence-powered robotic software to mitigate repetitive tasks.[1] As it accumulates data, the system learns in an effort to improve its efficiency.[2] Intelligent automation applications consist of but are not limited to, pattern analysis, data assembly, and classification.[2] The term is similar to hyperautomation, a concept identified by research group Gartner as being one of the top technology trends of 2020.[3]