Line management

Line management refers to the management of employees who are directly involved in the production or delivery of products, goods and/or services. As the interface between an organisation and its front-line workforce, line management represents the lowest level of management within an organisational hierarchy (as distinct from top/executive/senior management and middle management).[1]

A line manager is an employee who directly manages other employees and day-to-day operations while reporting to a higher-ranking manager. In some retail businesses, they may have titles such as head cashier or department supervisor.[2][3][4][5] Related job titles are supervisor, section leader, foreperson, office manager and team leader.[1] They are charged with directing employees and controlling that the corporate objectives in a specific functional area or line of business are met.[1]

Despite the name, line managers are usually considered as part of the organization's workforce and not part of its management class.

  1. ^ a b c Business/ O. C. Ferrell, Geoffrey A. Hirt, Linda Ferrell (6e ed.). New York, NY: McGraw-Hill Education. 2019. ISBN 978-1-259-92945-8.
  2. ^ "Cassell's New Popular Educator: A Cyclopaedia of Knowledge and General Information". 1920.
  3. ^ "Classified Index of Decisions of the Regional Directors of the National Labor Relations Board in Representation Proceedings". December 1979.
  4. ^ "Administration of the Labor-management Relations Act by the NLRB: Hearings Before the Subcommittee on National Labor Relations Board of the Committee on Education and Labor, House of Representatives, Eighty-seventh Congress, First Session, on General Study into the Procedures of the NLRB and Its Administration of the Labor-management Relations Act of 1947, as Amended". 1961.
  5. ^ Role and Challenges of a Line Manager. F. John Reh, February 4, 2017