Local service delivery is the delivery of public services at the local level and is a distinct domain of public policy. Local governments can be more reflective of local needs and interests and a prime driver of innovation in government practices; at the same time, local service delivery deals with some challenges, such as expertise concerns, steering problems, and the presence of economies of scale.[1][2][3] Local service delivery was a key topic of discussion for academics and practitioners after the decentralization and corporatization that occurred under New Public Management and austerity following the 2007–2008 financial crisis.[4]
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