Organizational effectiveness is a concept organizations use to gauge how effective they are at reaching intended outcomes.[1]
Organizational effectiveness is both powerful and problematic term. The strength of it is that it may be used to critically evaluate and improve organisational activities. It is problematic since it means various things to different individual and there are other alternative methods for measuring organizational performance.[2]
Organizational effectiveness embodies the degree to which firms achieve the goals they have decided upon, a question that draws on several different factors.[3] Among those are talent management, leadership development, organization design and structure, design of measurements and scorecards, implementation of change and transformation, deploying smart processes and smart technology to manage the firm's human capital and the formulation of the broader Human Resources agenda.