Out-of-the-loop performance problem

The out-of-the-loop performance problem (OOL or OOTL^[1]) arises when an operator suffers from performance decrement as a consequence of automation.^[2]^[3] The potential loss of skills and of situation awareness caused by vigilance and complacency problems might make operators of automated systems unable to operate manually in case of system failure. Highly automated systems reduce the operator to monitoring role, which diminishes the chances for the operator to understand the system.^[4] It is related to mind wandering.^[4]

^ Merat, Natasha; Seppelt, Bobbie; Louw, Tyron; Engström, Johan; Lee, John D.; Johansson, Emma; Green, Charles A.; Katazaki, Satoshi; Monk, Chris; Itoh, Makoto; McGehee, Daniel; Sunda, Takashi; Unoura, Kiyozumi; Victor, Trent; Schieben, Anna; Keinath, Andreas (1 February 2019). "The "Out-of-the-Loop" concept in automated driving: proposed definition, measures and implications". Cognition, Technology & Work. 21 (1): 87–98. doi:10.1007/s10111-018-0525-8. hdl:10919/93316. ISSN 1435-5566. S2CID 52279007.
^ Endsley, Mica R.; Kiris, Esin O. (June 1995). "The Out-of-the-Loop Performance Problem and Level of Control in Automation". Human Factors: The Journal of the Human Factors and Ergonomics Society. 37 (2): 381–394. doi:10.1518/001872095779064555. ISSN 0018-7208. S2CID 2147200.
^ Kaber, David B.; Endsley, Mica R. (1997). "Out-of-the-loop performance problems and the use of intermediate levels of automation for improved control system functioning and safety". Process Safety Progress. 16 (3): 126–131. doi:10.1002/prs.680160304. ISSN 1066-8527. S2CID 14070085.
^ ^a ^b Gouraud, Jonas; Berberian, Bruno; Delorme, Arnaud (1 January 2018). "Chapter 54 - Link Between Out-of-the-Loop Performance Problem and Mind Wandering: How to Keep the Operator in the Loop". Neuroergonomics. Academic Press: 239. doi:10.1016/B978-0-12-811926-6.00054-3. ISBN 9780128119266.

[1] Merat, Natasha; Seppelt, Bobbie; Louw, Tyron; Engström, Johan; Lee, John D.; Johansson, Emma; Green, Charles A.; Katazaki, Satoshi; Monk, Chris; Itoh, Makoto; McGehee, Daniel; Sunda, Takashi; Unoura, Kiyozumi; Victor, Trent; Schieben, Anna; Keinath, Andreas (1 February 2019). "The "Out-of-the-Loop" concept in automated driving: proposed definition, measures and implications". Cognition, Technology & Work. 21 (1): 87–98. doi:10.1007/s10111-018-0525-8. hdl:10919/93316. ISSN 1435-5566. S2CID 52279007.

[2] Endsley, Mica R.; Kiris, Esin O. (June 1995). "The Out-of-the-Loop Performance Problem and Level of Control in Automation". Human Factors: The Journal of the Human Factors and Ergonomics Society. 37 (2): 381–394. doi:10.1518/001872095779064555. ISSN 0018-7208. S2CID 2147200.

[kaber-3] Kaber, David B.; Endsley, Mica R. (1997). "Out-of-the-loop performance problems and the use of intermediate levels of automation for improved control system functioning and safety". Process Safety Progress. 16 (3): 126–131. doi:10.1002/prs.680160304. ISSN 1066-8527. S2CID 14070085.

[mwlink-4] Gouraud, Jonas; Berberian, Bruno; Delorme, Arnaud (1 January 2018). "Chapter 54 - Link Between Out-of-the-Loop Performance Problem and Mind Wandering: How to Keep the Operator in the Loop". Neuroergonomics. Academic Press: 239. doi:10.1016/B978-0-12-811926-6.00054-3. ISBN 9780128119266.

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