Responsibility assignment matrix

In business and project management, a responsibility assignment matrix[1] (RAM), also known as RACI matrix[2] (/ˈreɪsi/; responsible, accountable, consulted, and informed)[3][4] or linear responsibility chart[5] (LRC), is a model that describes the participation by various roles in completing tasks or deliverables[4] for a project or business process. The four key responsibilities most typically used being: responsible, accountable, consulted, and informed. It is used for clarifying and defining roles and responsibilities in cross-functional or departmental projects and processes.[6] There are a number of alternatives to the RACI model.

  1. ^ "9.1.2.1 Organization Charts and Position Descriptions". A Guide to the Project Management Body of Knowledge (PMBOK Guide) (5th ed.). Project Management Institute. 2013. p. 262. ISBN 978-1-935589-67-9.
  2. ^ Jacka, Mike; Keller, Paulette (2009). Business Process Mapping: Improving Customer Satisfaction. John Wiley and Sons. p. 257. ISBN 978-0-470-44458-0.
  3. ^ Blokdijk, Gerard (2008). The Service Level Agreement SLA Guide - SLA Book, Templates for Service Level Management and Service Level Agreement Forms. Fast and Easy Way to Write Your SLA. Lulu. p. 81. ISBN 978-1-921523-62-5.
  4. ^ a b Project Management Institute 2021, §4.6.6 Focus on Value.
  5. ^ Cleland, David; Ireland, Lewis (2006). Project management: strategic design and implementation. McGraw-Hill Professional. p. 234. ISBN 0-07-147160-X.
  6. ^ Brennan, Kevin (2009). A Guide to the Business Analysis Body of Knowledge (BABOK Guide). International Institute of Business Analysis. p. 29. ISBN 978-0-9811292-1-1.