Siebel Systems

Siebel Systems, Inc.
Nasdaq: SEBL (1996–2006)
IndustrySoftware and programming
Founded1993; 31 years ago (1993)
Defunct2006 (2006)
FateAcquired by Oracle
SuccessorOracle
Headquarters
San Mateo, California, United States
Key people
Thomas Siebel, CEO
Patricia House, VP marketing
ProductsCRM application
RevenueDecrease$1.340 bln (2004)
Increase$0.129 bln (2004)
Increase$0.111 bln (2004)
Number of employees
5,036 (2005)

Siebel Systems, Inc. (/ˈsbəl/) was an American software company principally engaged in the design, development, marketing, and support of customer relationship management (CRM) applications—notably Siebel CRM.

The company was founded by Thomas Siebel and Patricia House in 1993. At first known mainly for its sales force automation products,[1] the company expanded into the broader CRM market.[2] By the late 1990s, Siebel Systems was the dominant CRM vendor, peaking at 45% market share in 2002.[3]

On September 12, 2005, Oracle Corporation announced it had agreed to buy Siebel Systems for $5.8 billion.[1][4] "Siebel" is now a brand name owned by Oracle Corporation.

Siebel Systems is Oracle's on-premises CRM system, and Oracle's cloud applications for CRM are Oracle Advertising and Customer Experience (CX).

  1. ^ a b Laurie J. Flynn (September 12, 2005). "Oracle to Acquire Siebel Systems for $5.85 Billion". The New York Times.
  2. ^ Jeff Sweat (October 18, 1999). "Why Siebel Matters: Siebel's Surge". Information Week. pp. 48–56.
  3. ^ Gilbert, Alorie (September 27, 2002). "Rivals vie for Siebel's customer spoils". CNET News.com. Archived from the original on March 3, 2007. Retrieved May 10, 2007.
  4. ^ Kawamoto, Dawn (June 21, 2006). "Oracle to swallow Siebel for $5.8 billion". CNET. Retrieved May 7, 2007.