The Office of the Small Business Commissioner (OSBC) was established by the UK government in Part 1 of the Enterprise Act, 2016.[1] Secretary of State for Business Greg Clark announced the appointment of Paul Uppal to the newly established post of Small Business Commissioner on 2 October 2017. On 20 December 2017, working with digital agency "dxw digital", an advice and complaints service[2] was launched to help small businesses get paid on time and ensure fair payment practices.
The role of the OSBC is to provide general information and advice to small businesses about payment issues with larger businesses, and direct them to services to help them resolve their payment issues. The Commissioner also offers a complaint service. Supporting the Britain's 5.5 million small businesses is a priority outlined in the UK government’s Industrial Strategy.[3] The Office works across the whole of the UK.[2]