SugarCRM

SugarCRM Inc.
Company typePrivate
IndustryCRM Software
FoundedCalifornia 2004
FounderClint Oram, John Roberts, Jacob Taylor
HeadquartersSan Francisco, California
Key people
David T. Roberts (CEO)[1]

Matt Quilter (CFO)

Claire Dorrian (CMO)

Paul Farrell (CPO)[2]
Products
  • Sugar Enterprise
  • Sugar Market
  • Sugar Sell
  • Sugar Serve
Number of employees
600+
Websitewww.sugarcrm.com

SugarCRM is a software company based in Silicon Valley. It produces the on-premises and cloud-based web application Sugar, a customer relationship management (CRM) system.

SugarCRM's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.

The company operates a number of websites, including its commercial website Sugarcrm.com and Sugar Outfitters (for third-party extensions), and an online user forum called SugarClub.

In February 2014, in a blog post that provoked a strong reaction from the development community, SugarCRM announced that they would no longer be releasing new open-source versions of their Community Edition application; from now on this would be a bug-fix-only application.[3]

  1. ^ Brooks, Steve (February 14, 2019). "SugarCRM appoints new PE backed CEO for growth".
  2. ^ "SugarCRM Appoints Industry Veteran Paul Farrell to the Role of Chief Product Officer". Yahoo Finance. March 19, 2024. Retrieved June 17, 2024.
  3. ^ "SugarCRM in the Next 10 Years". SugarCRM® Community. Archived from the original on February 24, 2016. Retrieved July 25, 2015.