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Thomas P. Farley is an American manners expert known in the media as "Mister Manners." He is also a keynote speaker and workshop leader, a radio and television personality and a journalist.
As a commentator on subjects of contemporary behavior, Farley is a frequent guest on NBC's Today Show, among other media outlets, including the Rachael Ray show and Inside Edition, where he addresses topics such as "How to Navigate Awkward Interactions" and "How to Get Along at the Office".[1] He also runs a consulting company called What Manners Most, which works with corporations to elevate the level of professionalism and courtesy in their operations. Among the programs he offers include series on customer service,[2] business etiquette[3] and business communication.[4]
Starting in spring 2020, in direct response to the COVID-19 pandemic, he launched a syndicated column with the Tribune Content Agency called "Ask Mister Manners".[5] It was also during the pandemic that he unveiled the What Manners Most podcast.[6]
At the end of 2021, Farley introduced a slate of programming designed specifically for companies looking to ease their teams' transition back to the office after nearly two years of remote work. This curriculum, called "2022: The Year We Bounce Back," deals with RTO (return to office); hybrid work environments; managing remote teams; and how to be one's best virtual self when on videoconferencing platforms such as Zoom and Microsoft Teams.