 | |
| Formerly | United States Army Automobile Association (1922–1924) |
|---|---|
| Company type | Private (Reciprocal inter-insurance exchange) |
| Industry | Financial services |
| Founded | June 20, 1922 |
| Headquarters | San Antonio, Texas United States |
Number of locations | 5 financial centers |
Area served | Worldwide |
Key people | |
| Products | |
| Revenue |  US$42.49 billion (2023) |
| US$1.217 billion (2023) | |
| Total assets | US$211.6 billion (2023) |
| Total equity | US$29.15 billion (2023) |
| Members | 13.5 million (2023) |
Number of employees | c. 37,000 (2023) |
| Capital ratio | 16.4% (Tier 1, Q2 2024) |
| Rating | |
| Website | usaa.com |
| Footnotes / references [1][2][3] | |
The United Services Automobile Association (USAA) is an American financial services company providing insurance and banking products exclusively to members of the military, veterans and their families.[4] It was founded in 1922 in San Antonio, Texas, by a group of 25 U.S. Army officers as a mechanism for mutual self-insurance, when they were unable to secure auto insurance because of the perception that they, as military officers, were a high-risk group.[5][6]
USAA is headquartered in northwest San Antonio, occupying a 286-acre (116 ha) former horse farm.[7][8] USAA Federal Savings Bank, which provides banking services, is headquartered on a 575-acre (233 ha) campus in Phoenix, Arizona as of April 2024.[9]
USAA has since expanded to offer banking and insurance services to past and present members of the Armed Forces, officers and enlisted, and their families. The company ranked No. 96 in the 2020 Fortune 500 list of the largest United States corporations by total revenue[10] and appeared on Fortune's 2021 Blue Ribbon list of companies, placing No. 355 on the Fortune Global 500, No. 94 on the Fortune 500, No. 55 on the 100 Best Companies to Work For and World’s Most Admired Companies.[11] At the end of 2020, it had more than 13 million members.[12]
- ^ "Annual Report to Members 2023" (PDF). USAA. Retrieved September 26, 2024.
- ^ "Pillar 3 Regulatory Capital Disclosures" (PDF). USAA. Retrieved September 26, 2024.
- ^ "USAA Company Profile" (PDF). Fidelity Investments. Retrieved September 26, 2024.
- ^ "USAA Car Insurance Review for 2023".
- ^ "Corporate Overview". USAA. Archived from the original on 2018-07-14. Retrieved July 22, 2017.
- ^ Spechler, Jay W. (1996). Reasonable Accommodation: Profitable Compliance With the Americans With Disabilities Act. Delray Beach, Fla: St. Lucie Press. p. 229. ISBN 978-1884015946.
- ^ Jefferson, Greg. "Speaker-to-be has deep Republican roots". San Antonio Express-News. Archived from the original on July 1, 2010.
- ^ Chordas, Lori (November 1, 2002). "The ultimate niche: USAA's commitment to serving only people connected to the military, and its unusual structure and sales strategy, set it apart from the rest of the insurance industry". Goliath Business News. Archived from the original on 2011-06-15. Retrieved 2008-02-08.
- ^ Danner, Patrick; Iszler, Madison (September 26, 2024). "USAA Federal Savings Bank has quietly moved its headquarters from San Antonio to Phoenix". San Antonio Express-News. Hearst Communications. Retrieved September 26, 2024.
- ^ "Fortune 500 Companies 2021". Fortune. Retrieved 12 July 2022.
- ^ "Fortune's Blue Ribbon Companies 2021". Fortune. Retrieved 12 July 2022.
- ^ "2020 Annual Report to Members" (PDF). USAA. Retrieved 2022-03-06.