Author | Ron Kaufman |
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Language | English |
Genre | Business, Management |
Publisher | Evolve Publishing |
Publication date | 2012 |
Pages | 384 |
ISBN | 978-0984762507 |
Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet is a 2012 book by Ron Kaufman.[1][2][3] It was listed among USA Today and The New York Times Best Sellers in 2012.[4][5][6] The book addresses the concept of building and maintaining a service-oriented culture within organizations and provides a framework for improving service standards across various settings, including businesses, government entities, and community organizations.