"To the outside world, Wikipedia seems to appear through magical chaos, but we know better: it's through the efforts of thoughtful people getting organized, rolling up their sleeves, and getting something done."
"When I am asked to look into cases of "admin abuse" and I choose to do so, I generally find myself astounded at how nice we are to complete maniacs, and for how long."
"re WP:BLP: Seriously, anyone who puts protecting new editors and retaining terrible content above upholding ethical and legal commitments to integrity, accuracy, and protection of a person's reputation is quite simply a massive idiot"