Value-stream mapping, also known as material- and information-flow mapping,[1] is a lean[2]-management method for analyzing the current state and designing a future state for the series of events that take a product or service from the beginning of the specific process until it reaches the customer. A value stream map is a visual[2] tool that displays all critical steps in a specific process and easily quantifies the time and volume taken at each stage. Value stream maps show the flow of both materials and information as they progress through the process.[3]
Whereas a value stream map represents a core business process that adds value to a material product, a value chain diagram shows an overview of all activities within a company.[3] Other business activities may be represented in "value stream diagrams" and/or other kinds of diagram that represent business processes that create and use business data.