 | This is an essay on the Wikipedia:Neutral point of view and Wikipedia:Civility policies. It contains the advice or opinions of one or more Wikipedia contributors. This page is not an encyclopedia article, nor is it one of Wikipedia's policies or guidelines, as it has not been thoroughly vetted by the community. Some essays represent widespread norms; others only represent minority viewpoints. |
 | This page in a nutshell: Civil POV-pushers argue politely and in compliance with Wikipedia civility principles, but also with bad faith, which discourages or upsets the other contributors. In a discussion, blame is often assigned to the person who loses their temper, which is even more frustrating for good-faith contributors trapped in such discussions. |
Wikipedia, and specifically the dispute resolution process, has a difficult time dealing with civil POV pushers. The Arbitration Committee (ArbCom) has a mixed record in dealing with such problem users. The Arbitration Committee has chosen to avoid focusing on content, because admittedly they are not subject experts, and often these issues are complicated enough that knowledge of the topic is necessary to identify pseudoscience, crankery, conspiracy theories, marginal nationalist or historic viewpoints, and the like. (One important reason for this is that oftentimes there is a great deal of misinformation surrounding these topics.) Rather than focusing on content the Arbitration Committee has focused on behavior. The problem is compounded because it often takes the form of long-term behavior that cannot accurately be summarized in a few diffs. As such, the committee has difficulty dealing with "civil" POV pushers—editors who repeatedly disregard or manipulate Wikipedia's content policies but are superficially civil, or not-quite-uncivil-enough to merit sanctions.
As a result of the Arbitration Committee's failure to deal with these issues, the committee has effectively abdicated the responsibility for ensuring neutrality, verifiability, and other content standards to a few users (mostly, but not entirely admins) who patrol these articles and attempt to keep them free of disruption. These users are generally very knowledgeable about the subject and committed to Wikipedia's policies on proper sourcing and appropriate weight. Unfortunately, they tend to burn out. Usually they burn out in one of two ways:
- The impatient ones tend to become angry as a result of the seemingly never-ending problems these articles cause, become uncivil, and get sanctioned by ArbCom for incivility.
- The patient ones tend to go more quietly. They become disillusioned by the never-ending problems and the lack of support from the Wikipedia community, and stop editing on these topics or quit the site entirely.
This is an untenable situation.
On occasion the Arbitration Committee acknowledges the existence of this problem. In response to suggestions that ArbCom use a related arbitration case to set down some "far-reaching, well-written, solid, effective principles for dealing with POV pushers who are civil" it was suggested to formulate a list of principles and remedies. The original impetus for this page was to provide such a list, though in the end ArbCom declined to address the issue.