 Issue IV - September 2012 | |
|
Hi, and welcome to the fourth issue of the Help Project newsletter. It's been another busy month in the world of Wikipedia help. The results from the in-person usability tests conducted as part of the help pages fellowship have been released. There are no great surprises here, the tests confirmed that people have trouble with the existing help system, and people looking for help on the same topic often end up at wildly different pages. Editors who experienced a tutorial and/or edited a sandbox as part of their learning were noticeably more confident when editing a real article. Drawing on that, three new "Introduction to" tutorials for new users have been created: referencing, uploading images and navigating Wikipedia. These join the popular existing introductions to policies and guidelines and talk pages. Feel free to edit them, but please do remember that the idea is to keep them simple and as free from extraneous details as possible. All three have been added to Help:Getting started, which is intended to be the new focal point for new editors, and will also be seeing a redesign soon. In other news, the Article Feedback Tool (AFT) can now be used to collect feedback on help pages. By default it has been deployed to all pages in the Help: namespace. It can be disabled on any page by adding Category:Article Feedback Blacklist, or enabled for pages in other namespaces by adding Category:Article Feedback 5 Additional Articles. Once a page has AFT applied, you can add feedback using the form which appears at the bottom of it. Feedback can be reviewed by clicking "View feedback" in the sidebar, or the "Feedback from my watched pages" link at the top of your watchlist. I'm now entering the final month of my fellowship, and will be focusing my efforts on making much needed improvements to Help:Contents, the main entrance point to our help system. It's been a pleasure working as a fellow, and I just want to thank all the people who have helped me or offered advice over the past months. That definitely won't be the end of my involvement in the Help Project though, I'll be sticking around as a volunteer and continuing to write this newsletter. Any comments or suggestions for future issues are welcome at Wikipedia:Help Project/Newsletter. If you don't wish to receive this newsletter on your talk page in future then just edit the participants page and add "no newsletter" next to your name. |