Wikipedia:Requests for comment/new users

Dear all, I am opening up this debate on interactions with new users of wikipedia as I feel there have been alarm bells in this area which we can no longer afford to ignore. As such, the focus can be on any aspect or feature of wikipedia which affects how established editors interact with novice editors (and IPs for that matter). Other people are more than welcome to make new observations and slot in new proposals into the below. Cheers, Casliber (talk · contribs) 20:28, 4 October 2009 (UTC)[reply]

Rather than ambitiously try to make wholesale changes to the way editors interact with one another, I have attempted to focus on problematic areas in the algorithm of dispute resolution on the 'pedia from go to whoa. I am concerned that approaches such as this are too nebulous to be effective.

We had a recent poll on civility (June-August 2009), which suggested we are being too harsh on new users, and highlighted problems with incivility to new users at Recent Changes Patrol and Admin Noticeboard and Incidents boards

The arbitration committee often fields emails from users blocked after disputes have arisen after material has been deleted or removed, and have to remind them that the arbitration committee is the last resort after other mechanisms for dispute resolution have failed. However, if the early stages are not amenable to new users then we risk driving many potential editors away.

There is already evidence for a drop-off in new users, and although the evidence for incivility as a cause for this is only anecdotal, there are plenty of anecdotes.

  • User:Seddon/State of the wiki shows reduction levels of edits
  • McKenna, Gene (September 4, 2009). "Bullypedia, A Wikipedian Who's Tired of Getting Beat Up". Retrieved 2009-10-05.
  • "Proposal:Be More Inclusive and Friendly to Newbies". Retrieved 2009-10-05.
  • "Wikipedia approaches its limits - The online encyclopedia is about to hit 3m articles in English – but growth is stalling as 'inclusionists' and 'deletionists' fight for control". ... a change by a casual editor is more likely than ever to be overturned, while changes by the elite are rarely questioned. "To power users it feels like Wikipedia operates in the way it always has – but for the newcomers or the occasional users, they feel like the resistance in the community has definitely changed." While Chi points out that this does not necessarily imply causation, he suggests it is concrete evidence to back up what many people have been saying: that it is increasingly difficult to enjoy contributing to Wikipedia unless you are part of the site's inner core of editors.
  • (folks, feel free to add more anecdotes here)