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Snuggle is a discontinued, browser-based newcomer observation and support system. Snuggle was designed to allow Wikipedian mentors to observe the activities of recently registered editors and separate good newcomers (good-faith and productive) from the bad ones (bad-faith and vandals).
This tool was designed in response to a 2009 study that demonstrated a decline in newcomer retention in Wikipedia[1][2] due to an increasingly negative environment for desirable newcomers[3][4] and that Wikipedia's current socialization systems doesn't work because mentors don't find newcomers when they most need help.[5][6] Snuggle was designed to help experienced Wikipedians identify desirable newcomers who are editing in good faith and help them dodge Wikipedia's sharper corners.