Amazon Go

Amazon Go
Company typeSubsidiary
Industry
FoundedDecember 2016; 7 years ago (2016-12)
Seattle, Washington, U.S.
Number of locations
22 (2024[1])
Area served
ParentAmazon
Websiteamazon.com/go

Amazon Go is a chain of convenience stores in the United States and the United Kingdom, operated by the online retailer Amazon. The stores are cashierless, thus partially automated (having an added option in some locations to manually checkout if desired), with customers having the ability to purchase products without being checked out by a cashier or using a self-checkout station.[2][3] As of 2023, there are 43 open and announced store locations in Seattle, Chicago, Los Angeles, London and New York City.[1]

Amazon Go stores were conceptualized and tested by a team of Amazon executives, who constructed a 15,000-square-foot mock supermarket in a rented warehouse in Seattle, before revealing the work to Amazon founder Jeff Bezos in 2015.[1] The first store, located in the company's Day 1 building, opened to employees on December 5, 2016, and to the public on January 22, 2018. The flagship store sells products such as prepared foods, meal kits, limited groceries and liquor.[4] A larger variant, Amazon Go Grocery, opened in Seattle's Capitol Hill neighborhood on February 25, 2020. The following month Amazon began to offer its technology to other retailers so that their customers could make purchases without the involvement of cashiers or Amazon accounts.[5]

  1. ^ a b c "List of Amazon Go Locations on Amazon.com". GeekWire. July 22, 2019. Retrieved August 14, 2019.
  2. ^ Nick Wingfield (December 5, 2016). "Amazon Moves to Cut Checkout Line, Promoting a Grab-and-Go Experience". The New York Times. Retrieved March 8, 2017.
  3. ^ Natt Garun (December 5, 2016). "Amazon just launched a cashier-free convenience store". The Verge. Vox Media. Retrieved March 8, 2017.
  4. ^ Day, Matt (January 21, 2018). "Amazon Go cashierless convenience store opening to the public". Seattle Times. Retrieved January 21, 2018.
  5. ^ Kelion, Leo (March 9, 2020). "Amazon offers till-free shop technology to rivals". BBC News. Retrieved March 10, 2020.