Business communication

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Business communication is the act of information being exchanged between two-parties or more for the purpose, functions, goals, or commercial activities of an organization.^[1] Communication in business can be internal which is employee-to-superior or peer-to-peer, overall it is organizational communication. External communication is business-to-business or business-to-consumer, the act being outside the organization. These methods can happen verbally, non-verbally, or written. It is often that these external and internal forms come with barriers which can cause conflicts between the sender to the receiver. Barriers that can effect communication on both external and internal is language, intercultural communication and behavior, and environmental.^[2]