California Department of Consumer Affairs

California Department of Consumer Affairs

Headquarters in Sacramento
Department overview
JurisdictionCalifornia
Headquarters1625 North Market Blvd.,
Sacramento, CA 95834
38°38′50.56″N 121°29′58.42″W / 38.6473778°N 121.4995611°W / 38.6473778; -121.4995611
Employees1521 (2010)
Annual budget$274 million (2010-2011)
Department executive
  • Kimberly Kirchmeyer, Director
Parent departmentBusiness, Consumer Services and Housing Agency
Websitedca.ca.gov

The California Department of Consumer Affairs (DCA) is a department within the California Business, Consumer Services, and Housing Agency. DCA's stated mission is to serve the interests of California's consumers by ensuring a standard of professionalism in key industries and promoting informed consumer practices. The DCA provides the public with information on safe consumer practices, in an effort to protect the public from unscrupulous or unqualified people who promote deceptive products or services.

DCA licenses or certifies practitioners in more than 255 professions. There are currently more than 2.4 million practitioners licensed by the DCA. The department consists of more than 40 bureaus, boards, committees, commission, and other entities that license and regulate practitioners. Regulatory duties include investigating complaints against licensees and disciplining violators. Boards, committees, and commissions operate independently but rely on DCA for administrative support. Fees paid by these licensees fund DCA operations almost exclusively. Bureaus, programs, divisions, and offices are under the full control of DCA.