Closure or need for closure (NFC), used interchangeably with need for cognitive closure (NFCC), are social psychological terms that describe an individual's desire for a clear, firm answer or peaceful resolution to a question or problem to avert ambiguity.[1]
The term "need" denotes a motivated tendency to seek out information. The need for closure is the motivation to find an answer to an ambiguous situation. This motivation is enhanced by the perceived benefits of obtaining closure, such as the increased ability to predict the world and a stronger basis for action. This motivation is also enhanced by the perceived costs of lacking closure, such as dealing with uncertainty.[2] A sense of closure is not usually possible with ambiguous loss, such as a missing person, and the hoped-for benefits, such as a sense of relief after the death of a person who inflicted harm, are not necessarily obtained.[3][4] Because of this mismatch between what individuals hope will happen if they achieve closure and what they actually experience, the idea of getting closure has been described as a myth.[3][5]
The level of the need for cognitive closure is a fairly stable individual characteristic. It can affect what information individuals seek out and how they process it. This need can be affected by situational factors. For example, in the presence of circumstances that increase the need for closure, individuals are more likely to use simple cognitive structures to process information.[6]
According to Kruglanski et al., need for closure exerts its effects via two general tendencies: the urgency tendency (the inclination to attain closure as quickly as possible) and the permanence tendency (the tendency to maintain it for as long as possible). Together, these tendencies may produce the inclinations to seize and then freeze on early judgmental cues, reducing the extent of information processing and hypothesis generation and introducing biases in thinking.[1]
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