 |
| Act of Parliament | |
 | |
| Long title | An Act to amend the law relating to the rights of consumers and protection of their interests; to make provision about investigatory powers for enforcing the regulation of traders; to make provision about private actions in competition law and the Competition Appeal Tribunal; and for connected purposes. |
|---|---|
| Citation | 2015 c. 15 |
| Introduced by | Jo Swinson (Commons) Viscount Younger of Leckie (Lords) |
| Territorial extent |
|
| Dates | |
| Royal assent | 26 March 2015 |
| Commencement | 26 March 2015 |
Status: Current legislation | |
| Text of statute as originally enacted | |
| Revised text of statute as amended | |
| Contract law |
|---|
 |
| Formation |
| Defences |
| Interpretation |
| Dispute resolution |
| Rights of third parties |
| Breach of contract |
| Remedies |
| Quasi-contractual obligations |
| Duties of parties |
|
| Related areas of law |
| By jurisdiction |
| Other law areas |
| Notes |
|
The Consumer Rights Act 2015[1] (c. 15) is an act of Parliament of the United Kingdom which consolidates existing consumer protection law legislation and also gives consumers a number of new rights and remedies. Provisions for secondary ticketing and lettings came into force on 27 May 2015,[2] and provisions for alternative dispute resolution (ADR) came into force on 9 July 2015 as per the EU Directive on consumer ADR.[3] Most other provisions came into force on 1 October 2015.[4]
In respect of contracts under which a trader provides goods or services to a consumer, the Act replaces the Sale of Goods Act, Unfair Terms in Consumer Contracts Regulations 1999 and the Supply of Goods and Services Act 1982,[5] making some changes to rights to return faulty goods for refund, replacement or repair, and adding new rights on the purchase of digital content.[6]
The Act is split into three parts:
- Part 1 concerns consumer contracts for goods, digital content and services.
- Part 2 concerns unfair terms.
- Part 3 concerns other provisions across a broad range of topics.
- ^ "Consumer Rights Act 2015". The National Archives. Retrieved 19 March 2019.
- ^ "Consumer Rights Act 2015 / ADR: guidance for businesses". businesscompanion. Retrieved 19 March 2019.
- ^ "SI 2015 No. 1392: Consumer Protection" (PDF). The National Archives. Retrieved 19 March 2019.
- ^ Milligan, Brian (October 2015). "Right to 30-day refund becomes law". BBC News. BBC. Retrieved 19 March 2019.
- ^ "Consumer Rights Act 2015". Which? Consumer Rights. n.d. Retrieved 1 March 2017.
- ^ "Sale of Goods Act". Which? Consumer Rights. n.d. Retrieved 1 March 2017.