Content Guru

Content Guru Ltd
Company typePrivate limited Company
IndustryTelecommunications
Founded2005; 19 years ago (2005)
FoundersSean Taylor and Martin Taylor
Headquarters,
Area served
The company provides services in approximately 60 countries
ProductsStorm CONTACT
ServicesCloud communications software, cloud contact centre software
Revenue£ 56.7 million (2022)[1]
Number of employees
500 (2024)[2]
ParentRedwood Technologies Group
Websitewww.contentguru.com

Content Guru is a cloud communications provider based in Bracknell, UK.[3] The company provides services in over 60[4] countries[5] through its cloud Contact Centre, Storm. These services are provided directly to customers and with partners such as Vodafone, Cinos[6] and Rakuten.[7] Clients include the National Health Service[8] and Serco.[9]

In April 2016, Content Guru received a Queen's Award for Innovation.[10] For work with the National Health Service (NHS), Content Guru has won several awards, including the Crisis Management Innovation of the Year at the IT Europa Awards (2022)[11] and the Best Innovation in Customer Service at the ECCCSA Awards (2021).[12]

  1. ^ "Redwood Technologies Filing History, Companies House".
  2. ^ "Content Guru's Headcount Hits Continued Double-Digit Growth In 2024". ContactCentreWorld. October 2024. Retrieved 12 October 2024.
  3. ^ "Stephen K Amos presents Bracknell-based cloud provider with top IT award". 27 November 2015.
  4. ^ "Content Guru". NFIA. Retrieved 17 March 2022.
  5. ^ SEP: A leading cloud contact centre and customer engagement solutions provider
  6. ^ "KPN & Content Guru go Dutch with storm".
  7. ^ "News : Rakuten Communications & Content Guru Announce Strategic Partnership". ContactCenterWorld.com. 23 February 2018. Retrieved 3 July 2020.
  8. ^ "NHS 111 takes home top award at UK Cloud Awards 2017".
  9. ^ "Serco-Content Guru Alliance to Offer Contact Center Platform in Public Sector". 9 May 2017.
  10. ^ "Queen's Awards for Enterprise 2016 - Press book" (PDF).
  11. ^ "IT Europa Channel Awards Winners 2022".
  12. ^ "Home".