Criticism of Netflix

Netflix is a subscription streaming service owned by the American company Netflix, Inc. Launched on August 29, 1997, it initially offered DVD rental and sale by mail, but the sales were eliminated within a year to focus on the DVD rental business. In 2007, the company began transitioning to its current subscription streaming model. Since its launch, the company was subject to numerous criticisms, the basis of which range from its business practices and workplace culture to issues with the service it provides, including content issues, lack of close captioning and pricing. This article provides an overview of key criticisms the company has faced.