Delivery Hero

Delivery Hero SE
Company typePublic (Societas Europaea)
ISINDE000A2E4K43
IndustryOnline food ordering
Founded2011; 13 years ago (2011)[1]
Founder
  • Niklas Östberg
  • Kolja Hebenstreit
  • Lukasz Gadowski
  • Markus Fuhrmann
HeadquartersBerlin, Germany
Area served
Worldwide
ServicesFood delivery
Revenue€5,856 million (2021)
−1,656,900,000 Euro (2023) Edit this on Wikidata
−2,297,500,000 Euro (2023) Edit this on Wikidata
Total assets10,487,800,000 Euro (2023) Edit this on Wikidata
Owner
Number of employees
47,981 (2023)
Websitedeliveryhero.com

Delivery Hero SE[3][4] is a German multinational online food ordering and food delivery company based in Berlin, Germany. Founded in 2011, the company operates in 70+ countries internationally in Europe, Asia, Africa, Latin and South America, and the Middle East, and partners with 500,000+ restaurants.[5] Delivery Hero has increasingly branched out beyond food delivery, and is a leading player in the emerging category of quick commerce, which delivers small batch orders in under an hour.[6]

In the third quarter of 2021, Delivery Hero processed 791 million orders—that equals a year-on-year growth of 52%.[7]

While Delivery Hero is headquartered in Germany with offices worldwide, as a "gig economy company" (akin to Meituan, Uber or Airbnb) nearly all of the company's deliveries are carried out by workers using motorcycles, bicycles and cars, dispatched via the company's smartphone apps.

In general, and in contrast to recent legal precedents in Canada[8] and Australia, Delivery Hero does not classify these couriers as employees. This policy has led to ongoing legal battles and labour disputes, and may be linked to the shutdowns of Delivery Hero's operations in several countries.[9]

  1. ^ "About us". Deliveryhero.com. Retrieved 21 December 2018.
  2. ^ "DELIVERY HERO SE : Shareholders Board Members Managers and Company Profile | DE000A2E4K43". Marketscreener.com.
  3. ^ "Delivery Hero SE :: Germany :: OpenCorporates". OpenCorporates. Retrieved 13 April 2024.
  4. ^ "Privacy Policy | Delivery Hero". Delivery Hero. Retrieved 13 April 2024.
  5. ^ "Delivery Hero reaches 500,000 restaurants on its platforms". Deliveryhero.com\access-date=2022-03-11.
  6. ^ "Podcast: Quick commerce – the future of e-commerce". Dmexco.com. Retrieved 23 February 2021.
  7. ^ "Presentation Q3 2021 Results November 11, 2021" (PDF). Delivery Hero. p. 7. Archived (PDF) from the original on 11 November 2021.
  8. ^ "Foodora couriers win right to join a union in an 'historic precedent' for gig economy workers". thestar.com. 25 February 2020. Retrieved 28 April 2020.
  9. ^ "Foodora condemned for closing Australian operation during back pay dispute". The Guardian. Australian Associated Press. 2 August 2018. ISSN 0261-3077. Retrieved 28 April 2020.