Department of Customer Service

This article is about the state department. For the main agency within the department, see Service NSW.
Department of Customer Service
Department overview
Formed1 July 2019 (2019-07-01)
Preceding department
TypeMinisterial department
JurisdictionNew South Wales, Australia
HeadquartersSydney
EmployeesDecrease 5,289[1]
Annual budgetIncrease A$1.116 billion (2019-20)[1]
Ministers responsible
Department executives
Child department
Websitensw.gov.au/customer-service

The Department of Customer Service is a department of the New South Wales Government that functions as a service provider to support sustainable government finances, major public works and maintenance programs, government procurement, information and communications technology, corporate and shared services, consumer protection, and land and property administration of the government in New South Wales, Australia.[citation needed]

The department was established with effect from 1 July 2019 and assumed most functions from the preceding Department of Finance, Service and Innovation, as well as a number of functions from other departments and several agencies.[4][5]

  1. ^ a b "Annual Report 2018-19" (PDF). Department of Customer Service (formerly the Department of Finance, Services and Innovation). ISSN 2207-0265. Archived (PDF) from the original on 26 January 2020. Retrieved 21 May 2020.
  2. ^ "Secretary". Department of Customer Service. Archived from the original on 30 November 2019. Retrieved 21 May 2020.
  3. ^ "Building Commissioner". Department of Customer Service. Archived from the original on 26 August 2019. Retrieved 21 May 2020.
  4. ^ "Administrative Arrangements (Administrative Changes—Public Service Agencies) Order 2019 [NSW] (159)" (PDF). Government Gazette of the State of New South Wales. 2 April 2019. p. 7-8. Retrieved 4 April 2019.
  5. ^ "Customer Service". Department of Premier and Cabinet. Archived from the original on 22 April 2019. Retrieved 21 May 2020.