Digital adoption platform

A digital adoption platform (DAP), also known as digital adoption solution,[1] is an automated software tool layered on top of an enterprise application. A DAP is used for onboarding users, guiding them on how to use the organization's application, and gaining insights into users' interaction with the application interface.[2]

  1. ^ Cite error: The named reference gartner was invoked but never defined (see the help page).
  2. ^ Berman, Marc (24 April 2022). "Digital Transformation With a Digital Adoption Platform". Programming Insider. Retrieved 2 October 2022.