DoNotPay

Original author(s)Joshua Browder
Initial release2015; 9 years ago (2015)
Operating systemiOS, Android
Available inEnglish
TypeLegal technology, chatbot
Websitedonotpay.com

DoNotPay is an American company specializing in online legal services and chatbots. The product provides a "robot lawyer" service that claims to make use of artificial intelligence to contest parking tickets and provide various other legal services, with a subscription cost of $36 for three months.[1]

DoNotPay's effectiveness and marketing have been subject to praise and criticism.[2][3][4] In September 2024, the company received a $193,000 fine from the Federal Trade Commission (FTC) for falsely advertising the capabilities of its artificial intelligence (AI) services.[5][6] The FTC also stated that the company never tested the legal accuracy of the chatbot's answers.[7]

  1. ^ Kumparak, Greg (2021-09-09). "DoNotPay's 'robot lawyer' can now help report potholes or fallen trees to the city, file damage claims". TechCrunch. Archived from the original on 2021-09-09. Retrieved 2021-09-09.
  2. ^ Cite error: The named reference :0 was invoked but never defined (see the help page).
  3. ^ Cite error: The named reference :4 was invoked but never defined (see the help page).
  4. ^ https://www.americanbar.org/news/abanews/aba-news-archives/2020/01/donotpay-honored-with-aba-brown-award-for-access-to-justice-effo/
  5. ^ Vasani, Sheena (2024-09-25). "'Robot lawyer' company faces $193,000 fine as part of FTC's AI crackdown". The Verge. Retrieved 2024-09-26.
  6. ^ Mangan, Dan (2024-09-25). "FTC cracks down on DoNotPay, others for 'deceptive AI claims and schemes'". CNBC. Retrieved 2024-09-26.
  7. ^ Cite error: The named reference :6 was invoked but never defined (see the help page).