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John Shook (born 1952, Tennessee, USA) is an industrial anthropologist.
He was the first American employee at Toyota’s world headquarters in the 1970s and its first American “kacho” (manager) in Japan.[1] [2] He was part of the team sent by Toyota from Japan in 1984 to help open their first plant in the USA, the NUMMI plant in Fremont, California, jointly owned by General Motors and Toyota.[3]
He introduced the widespread business practice of Value Stream Mapping and popularised A3 problem solving.
He has been affiliated with the University of Michigan, where he was director of the Japan Technological Management Program and faculty member of the Department of Industrial and Operations Engineering.[4][5]
He is also affiliated with the Lean Enterprise Institute, where he was a senior advisor from 1997 when it was founded by management expert James P. Womack, and served as its chairman from 2010 to 2019[6]