eGovernment factsheets are periodical publications which aim to promote good practice sharing among countries of Europe in the field of delivering electronic services to the benefit of Public Administrations, Businesses and Citizens.[1][2]
Published biannually, eGovernment factsheets provide a detailed monitoring of the latest eGovernment developments in 34 European countries (EU-27, Croatia, North Macedonia, Turkey, Iceland, Liechtenstein, Norway and Switzerland) and offer insight and a point of reference for eGovernment practitioners across Europe.
Since December 2014 the factsheets are published on Joinup's National Interoperability Framework Observatory, before that, the factsheets were a part of the European Commission’s information and communication policy for the ePractice.eu initiative.
The factsheets pose as an information hub about the progress being made both on a national and European level in the field of eGovernment services, structured in the following sections: