Firstsource

Firstsource Solutions Limited
Company typePublic
IndustryBusiness process management
Founded2001; 23 years ago (2001)
HeadquartersMumbai, Maharashtra, India
Key people
ServicesBusiness process outsourcing, knowledge process outsourcing
Revenue50,780 million (equivalent to 57 billion or US$680 million in 2023)[2]: 8 
4,979 million (equivalent to 5.6 billion or US$67 million in 2023)[2]: 8 
Number of employees
27000+[3]
ParentRP-Sanjiv Goenka Group
Websitefirstsource.com

Firstsource Solutions Limited is an Indian business process management company headquartered in Mumbai, India. It is owned by RP-Sanjiv Goenka Group.[4]

Firstsource provides business process management in the banking and financial services, customer services, telecom and media, and healthcare sectors. Its clients include financial services, telecommunications and healthcare companies. Firstsource hosts operations in India, US, UK, and the Philippines.

The company is listed on the Bombay (BSE) and National Stock Exchange of India (NSE) since 2007. In 2021 Firstsource generated revenues of INR 50.8 Billion (US$670 million).[5]

  1. ^ "Firstsource Leadership". Firstsource.com.
  2. ^ a b Annual Report 2020-21 (Report). Firstsource.com.
  3. ^ "Firstsource Investor Relations". Firstsource.com.
  4. ^ "Firstsource Investor Relations - Share Information". Firstsource.com.
  5. ^ "Firstsource Solutions Annual Report 2020-21". www.firstsource.com. Retrieved 17 March 2022.