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A form letter is a letter written from a template, rather than being specially composed for a specific recipient. The most general kind of form letter consists of one or more regions of boilerplate text interspersed with one or more substitution placeholders.
Although form letters are generally intended for a wide audience, many form letters include stylistic elements or features intended to appear specifically tailored to the recipient. For example, they might be signed by autopen and use features such as mail merge, which automatically inserts the names of the individual recipients.