Freshworks

Freshworks Inc.
Company typePublic
NasdaqFRSH
Industry
Founded2010; 14 years ago (2010) in Chennai, India (as Freshdesk)
Founders
  • Girish Mathrubootham
  • Shan Krishnasamy
HeadquartersSan Mateo, California, United States
Area served
Worldwide
Key people
ProductsCustomer relationship management (CRM) and IT service management (ITSM) tools
ServicesOnline office suite, online business management tools
RevenueIncrease US$596 million (2023)
Negative increase US$−170 million (2023)
Negative increase US$−137 million (2023)
Total assetsIncrease US$1.46 billion (2023)
Total equityIncrease US$1.07 billion (2023)
Number of employees
4,900 (2023)
Websitefreshworks.com
Footnotes / references
[1]

Freshworks Inc. is a cloud-based software-as-a-service company, founded in 2010 in Chennai, India.[2][3] The company provides cloud-based tools for customer relationship management (CRM), IT service management (ITSM), and e-commerce marketing.

On September 22, 2021, Freshworks became the first Indian SaaS company to be listed on Nasdaq.[4] In its initial public offering, Freshworks raised $1.03 billion[4][5] following earlier funding rounds from venture capital firms such as Accel and Google's venture capital fund, CapitalG.[6][7]

  1. ^ "2023 Annual Report (Form 10-K)". U.S. Securities and Exchange Commission. February 16, 2024.
  2. ^ "Salesforce rival Freshworks aims for nearly $9 bln valuation in U.S. IPO". Reuters. September 13, 2021. 13 September 2021. Retrieved 2023-02-13.
  3. ^ RAJIV SINGH. "Accel India: Decoding Founders' Mentality To Spin Success". Forbes India. Jan 18, 2021. Retrieved 2023-02-13.
  4. ^ a b Anu Raghunathan (September 24, 2021). "Nasdaq Listing Of Freshworks Creates Windfall For Indian Founder And Hundreds Of Employees". Forbes.com. Retrieved September 25, 2021.
  5. ^ "Freshworks will make good on its IPO success with an Olympics-style work ethos". Yahoo! Finance. September 23, 2021. Retrieved September 25, 2021.
  6. ^ "Salesforce rival Freshworks aims for nearly $9 bln valuation in U.S. IPO". Reuters. September 13, 2021. Retrieved September 25, 2021.
  7. ^ "Accel India: Decoding Founders' Mentality To Spin Success". Forbes India. Retrieved 2021-02-07.