Garuda Indonesia

Garuda Indonesia
IATA ICAO Call sign
GA GIA INDONESIA
Founded
  • 16 July 1928; 96 years ago (1928-07-16)
    (as KNILM)
  • 1 August 1947; 77 years ago (1947-08-01)
    (as KLM IIB)
Commenced operations
  • 26 January 1949; 75 years ago (1949-01-26)
    (as Indonesian Airways)
  • 28 December 1949; 74 years ago (1949-12-28)
    (as Garuda Indonesian Airways)
HubsJakarta–Soekarno-Hatta
Secondary hubs
Focus citiesSurabaya
Frequent-flyer programGarudaMiles
AllianceSkyTeam
Subsidiaries
Fleet size70
Destinations53[1]
Parent company
Traded asIDX: GIAA
HeadquartersGaruda City Center Building Complex
M1 Street, Soekarno–Hatta International Airport, Tangerang, Banten, Indonesia[3]
Key people
RevenueIncrease US$52.1 billion (2024)[5]: 22 
Operating incomeIncrease US$3.736 billion (2024)[5]: 23 
Net incomeIncrease US$3.935 billion (2024)[5]: 23 
Total assetsDecrease US$21.235 billion (2024)[5]: 19 
EmployeesDecrease 8,459 (2022)[5]: 141 
Website

Garuda Indonesia is the flag carrier of Indonesia, headquartered at Soekarno–Hatta International Airport near Jakarta. A successor of KLM Interinsulair Bedrijf, it is a member of SkyTeam airline alliance and the second-largest airline of Indonesia after Lion Air, operating scheduled flights to a number of destinations across Asia, Europe, and Australia from its hubs, focus cities, as well as other cities for Hajj. It is the only Indonesian airline that flies to European airspace.

At its peak from the late 1980s to the mid-1990s, Garuda operated an extensive network of flights all over the world, with regularly scheduled services to Adelaide, Cairo, Fukuoka, Johannesburg, Los Angeles, Paris, Rome, and other cities in Europe, Australia and Asia.[6] In the late 1990s and early 2000s, a series of financial and operational difficulties hit the airline hard, causing it to drastically cut back services. In 2009, the airline undertook a five-year modernization plan known as the Quantum Leap, which overhauled the airline's brand, livery, logo and uniforms, as well as acquiring a newer, more modern fleet and facilities and renewing focus on international markets. It earned Garuda awards such as Most Improved Airline, 5-Star Airline, and World's Best Cabin Crew by Skytrax. Garuda has since fallen back to financial difficulties exacerbated by dysfunctional management and corruption. However, it has maintained its service and safety standards. The top management was replaced in 2020 and a new restructuring programme is also underway.

Garuda also operated a budget subsidiary, Citilink, that provided low-cost flights to multiple Indonesian destinations and was spun-off in 2012.[7] In November 2018, the airline took over operations as well as financial management of Sriwijaya Air by a cooperation agreement (KSO);[8] the contract expired in December 2019.

  1. ^ "Route map Garuda Indonesia". Flight Connections. Retrieved 13 June 2024.
  2. ^ "Garuda Indonesia (Persero) Tbk". Indonesia Stock Exchange. Retrieved 28 June 2022.
  3. ^ "Contact Us". Garuda Indonesia. Retrieved 13 October 2016.
  4. ^ "Board Of Commissioners". Garuda Indonesia.
  5. ^ a b c d e "Annual Report 2022" (PDF). Garuda Indonesia. 2023. Retrieved 14 October 2023.
  6. ^ "1995/96: Garuda Indonesia International Network". airlineroute.net.
  7. ^ "Citilink officially separates from Garuda today". The Jakarta Post. 30 July 2012. Archived from the original on 9 April 2013. Retrieved 17 June 2013.
  8. ^ "Garuda Indonesia Group Ambil Alih Operasional Sriwijaya Air Group". KOMPAS (in Indonesian). 14 November 2018. Retrieved 14 November 2018.