Health Care Complaints Commission

Health Care Complaints Commission
Established1994 (1994)
JurisdictionNew South Wales
LocationSydney, New South Wales, Australia
MottoAims to protect public health and safety by resolving, investigating and prosecuting complaints against health service providers
Authorised byHealth Care Complaints Act 1993 (NSW)
Type of tribunalStatutory authority
Websitewww.hccc.nsw.gov.au
Commissioner
CurrentlySue Dawson
SinceDecember 2015
Lead position endsDecember 2025

The New South Wales Health Care Complaints Commission (commonly referred to as the 'HCCC'), is an independent statutory body created by the Parliament of New South Wales, Australia to receive, assess, resolve or prosecute complaints relating to health service providers in New South Wales.[1] The HCCC plays a unique role in maintaining the integrity of the NSW health care system by receiving and assessing complaints about health service providers in NSW. These may be:

  • Registered health practitioners, including medical practitioners, nurses and dental practitioners
  • Unregistered health practitioners, such as naturopaths, massage therapists and alternative health providers
  • Health organisations, such as public and private hospitals and medical centres

The Act requires that public health and safety are the paramount considerations in all of the HCCC’s regulatory functions.

  1. ^ Cite error: The named reference act was invoked but never defined (see the help page).