Simple strategies or mental processes involved in making quick decisions
Heuristics (from Ancient Greekεὑρίσκω, heurískō, "I find, discover") is the process by which humans use mental shortcuts to arrive at decisions. Heuristics are simple strategies that humans, animals,[1][2][3] organizations,[4] and even machines[5] use to quickly form judgments, make decisions, and find solutions to complex problems. Often this involves focusing on the most relevant aspects of a problem or situation to formulate a solution.[6][7][8][2] While heuristic processes are used to find the answers and solutions that are most likely to work or be correct, they are not always right or the most accurate.[9] Judgments and decisions based on heuristics are simply good enough to satisfy a pressing need in situations of uncertainty, where information is incomplete.[10] In that sense they can differ from answers given by logic and probability.
The economist and cognitive psychologist Herbert A. Simon introduced the concept of heuristics in the 1950s, suggesting there were limitations to rational decision making. In the 1970s, psychologists Amos Tversky and Daniel Kahneman added to the field with their research on cognitive bias. It was their work that introduced specific heuristic models, a field which has only expanded since. While some argue that pure laziness is behind the heuristics process, this could just be a simplified explanation for why people don't act the way we expected them too.[11] Other theories argue that it can be more accurate than decisions based on every known factor and consequence, such as the less-is-more effect.[12]
^Hutchinson, John M. C.; Gigerenzer, Gerd (31 May 2005). "Simple heuristics and rules of thumb: Where psychologists and behavioural biologists might meet". Behavioural Processes. Proceedings of the meeting of the Society for the Quantitative Analyses of Behavior (SQAB 2004). 69 (2): 97–124. doi:10.1016/j.beproc.2005.02.019. ISSN0376-6357. PMID15845293. S2CID785187.
^Cite error: The named reference gaissmaier 2011 was invoked but never defined (see the help page).
^Braun, T.D.; Siegal, H.J.; Beck, N.; Boloni, L.L.; Maheswaran, M.; Reuther, A.I.; Robertson, J.P.; Theys, M.D.; Bin Yao; Hensgen, D.; Freund, R.F. (1999). "A comparison study of static mapping heuristics for a class of meta-tasks on heterogeneous computing systems". Proceedings. Eighth Heterogeneous Computing Workshop (HCW'99). IEEE Comput. Soc. pp. 15–29. doi:10.1109/hcw.1999.765093. hdl:10945/35227. ISBN0-7695-0107-9. S2CID2860157.
^Alan, Lewis (2018). The Cambridge Handbook of Psychology and Economic Behavior. Cambridge University Press. p. 43. ISBN978-0-521-85665-2.
^Nevid, Jeffery (2008). Psychology: Concepts and Applications. Cengage Learning. p. 251. ISBN978-0-547-14814-4.
^Goldstein, E. Bruce (23 July 2018). Cognitive psychology: Connecting mind, research, and everyday experience. Cengage Learning. ISBN978-1-337-40827-1. OCLC1055681278.