 | The examples and perspective in this article may not represent a worldwide view of the subject. (March 2012) |
Knowledge process outsourcing (KPO) describes the outsourcing of core information-related business activities[1] which are competitively important or form an integral part of a company's value chain.[2] KPO requires advanced analytical and technical skills as well as a high degree of specialist expertise.[3][4]
Reasons behind KPO include an increase in specialized knowledge and expertise,[1] additional value creation,[3] the potential for cost reductions, and a shortage of skilled labor.[1] Regions which are particularly prominent in knowledge process outsourcing include India, Sri Lanka, and Europe, especially Poland, Romania, and the Baltic States.
KPO is a continuation of business process outsourcing, yet with rather more of business complexity. To be successful in knowledge process outsourcing, a lot of guide is required from interorganizational system.[5]
- ^ a b c "The benefits and risks of knowledge process outsourcing". Ivey Business Journal. May–June 2010. Archived from the original on 2012-04-22. Retrieved 2012-03-20.
- ^ "Sourcing cheaper staff the new groth industry". The Sidney Morning Herald. 2012-01-28. Retrieved 2012-03-20.
- ^ a b Mierau, Alexander (2007-01-17). "Strategic Importance of Knowledge Process Outsourcing" (PDF). Technical University of Kaiserslautern. Retrieved 2012-03-20.
- ^ "Now, BPO moves up the value chain". The Economic Times. 2005-08-17. Retrieved 2012-03-20.
- ^ "Knowledge process outsourcing". Ghosh, Biswadip, ACIS 2009 Proceedings Paper 52.