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| Developer(s) | LiveChat Software S.A. |
|---|---|
| Initial release | January 10, 2002[citation needed] |
| Operating system | Web-based, Windows, OS X, Android, iOS |
| Available in | 41 languages |
| Type | Online chat, e-commerce, web analytics, ticketing system |
| License | Proprietary (SaaS) |
| Website | livechat.com |
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities.
It was first launched in 2002[1] and is currently developed and offered in a SaaS (software as a service) business model by LiveChat Software S.A.
Companies use LiveChat as a single point of contact to manage from one software all customer service and online sales activities that normally are provided using channels (chat, email and social media) and multiple tools.[2]
- ^ "United States Patent and Trademark Office - TEAS Plus Application". United States Patent and Trademark Office.
- ^ LiveChat Review Archived 2014-04-24 at the Wayback Machine Enterprise Chat Software Reviews, 2011.