ModSquad

ModSquad
Company typePrivate
IndustryBusiness Process Outsourcing
Founded2007; 17 years ago (2007)[1]
Headquarters,
United States
Area served
Global
Key people
Amy Pritchard (CEO)
Mike Pinkerton (COO)[1]
ProductsDigital engagement strategy
Customer support
Content moderation
Social media
Community management
Crisis management
Number of employees
c. 10,000
Websitemodsquad.com

ModSquad is a digital company offering engagement services with its headquarters in the United States.[3][4] Presently, the company maintains a network of over 10,000 moderators.[3][4] ModSquad specializes in managed, on-demand customer service, content moderation, social media, and community management services, providing teams across various online platforms, e-commerce sites, in-game environments, mobile applications, and social media channels.[1]

  1. ^ a b c "Who We Are". ModSquad. Retrieved 2016-02-12.
  2. ^ Anderson, Mark (2012-09-21). "Web moderation firm expands into customer support: Metaverse Mod Squad's clients include NFL, U.S. State Department". Sacramento Business Journal. Retrieved 2014-01-15.
  3. ^ a b Larson, Christine (2011-02-26). "A Patrol for the Web's Playgrounds". The New York Times. Retrieved 2011-02-27.
  4. ^ a b "Metaverse Mod Squad". Bloomberg. Retrieved 2014-01-15.