Ralph Hitz

Ralph Hitz
Ralph Hitz pictured in Eminent Americans 1936
Born(1891-03-01)1 March 1891
Vienna, Austro-Hungarian Empire
Died12 January 1940(1940-01-12) (aged 48)
New York City, New York, United States

Ralph Hitz (1 March 1891 - 12 January 1940) was a pioneer in the hotel industry, whose ideas for marketing and customer service became the industry standard for luxury lodging. During the 1930s he was the head of the National Hotel Management Company, the largest hotel organization in the United States at the time.[1]

  1. ^ Pearson Education; Hospitality Leaders http://wps.prenhall.com/chet_kotler_marketing_5/114/29189/7472573.cw/content/index.html