 | This article includes a list of general references, but it lacks sufficient corresponding inline citations. (August 2014) |
The reference desk or information desk of a library is a public service counter where professional librarians provide library users with direction to library materials, advice on library collections and services, and expertise on multiple kinds of information from multiple sources.[1]
- ^ Masuchika, Glenn (2013-10-01). "The Reference Desk, Points-of-Sale, and the Building of Loyalty: Applications of Customer Relationship Management Techniques to Library Marketing". The Reference Librarian. 54 (4): 320–331. doi:10.1080/02763877.2013.806236. ISSN 0276-3877. S2CID 58648945.