Self-service is the practice of serving oneself, usually when making purchases.[1] Aside from Automated Teller Machines, which are not limited to banks, and customer-operated supermarket check-out,[2] labor-saving which has been described as self-sourcing, there is the latter's subset, selfsourcing and a related pair: End-user development and End-user computing.
Note has been made how paid labor has been replaced with unpaid labor,[3][2] and how reduced professionalism and distractions from primary duties have reduced value obtained from employees' time.[4]
For decades, laws have been passed both facilitating and preventing self-pumping of gas[5] and other self-service.
- ^ Andrew Pollack (July 14, 1994). "Japan's Radical Plan: Self-Serve Gas". The New York Times.
- ^ a b Laurence Hatch. Keys to Terrific Customer Service. Lulu.com. ISBN 0557004462.
One person may supervise 4-6 or more stations
- ^ Martha E. Gimenez (December 1, 2007). "Self-Sourcing: How Corporations Get Us to Work Without Pay!". Monthly Review.
- ^ Peter Bendor-Samuel (March 8, 2017). "The problem with the end-user computing environment". CIO magazine.
- ^ Jonah Engel Bromwich (January 5, 2018). "New Jersey Is Last State to Insist at Gas Stations: Don't Touch That Pump". The New York Times.