Smart tourism

Smart tourism is an important component of a smart city.[1][2] Tourism is one of the major components of economic growth for communities worldwide. A key requirement of tourism has been to attract more and more tourists from different parts of the world. Smart tourism refers to the application of information and communication technology, such similar to the smart cities, for developing innovative tools and approaches to improve tourism.[3][2] Smart tourism is reliant on core technologies such as ICT, mobile communication, cloud computing, artificial intelligence, and virtual reality. It supports integrated efforts at a destination to find innovative ways to collect and use data derived from physical infrastructure, social connectedness and organizational sources (both government and non-government), and users in combination with advanced technologies to increase efficiency, sustainability, experiences.[4] The information and communication technology tools used for smart tourism include IoT, mobile communication, cloud computing, and artificial intelligence. It combines physical, informational, social, and commercial infrastructure of tourism with such tools to provide smart tourism opportunities. The principles of smart tourism lie at enhancing tourism experiences, improve the efficiency of resource management, maximize destination competitiveness with an emphasis on sustainable aspects.[5][6] It should also gather and distribute information to facilitate efficient allocation of tourism resources and integrate tourism supplies at a micro and macro level ensuring that the benefits are well distributed. They are observed to be effective in technologically advanced destinations such as smart cities.[6]

  1. ^ Z. Lijing, P. Yanrong and H. Jianhua, "The Development Strategy for the Tourism in Hebei under the Background of Smart City Based on Data Mining," in Proc. 7th International Conference on Intelligent Computation Technology and Automation, Changsha, 2014, pp. 991-994.
  2. ^ a b A. K. Tripathy, P. K. Tripathy, N. K. Ray, and S. P. Mohanty, “iTour: The Future of Smart Tourism”, IEEE Consumer Electronics Magazine, Volume 7, Issue 3, May 2018, pp. 32-37.
  3. ^ SMART TOURISM TOOLS: LINKING TECHNOLOGY TO THE TOURISTIC RESOURCES OF A CITY (PDF).
  4. ^ Marchesani, F. (2022). Exploring the relationship between digital services advance and smart tourism in cities: Empirical evidence from Italy. Current Issues in Tourism, 1-12.
  5. ^ Gretzel, Ulrike; Sigala, Marianna; Xiang, Zheng; Koo, Chulmo (2015-08-01). "Smart tourism: foundations and developments". Electronic Markets. 25 (3): 179–188. doi:10.1007/s12525-015-0196-8. ISSN 1019-6781.
  6. ^ a b Gretzel, Ulrike; Zhong, Lina; Koo, Chulmo (2016-05-03). "Application of smart tourism to cities". International Journal of Tourism Cities. 2 (2). doi:10.1108/IJTC-04-2016-0007.